Driving ROI: The Business Case for a Comprehensive CDI Management Solution

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Clinical documentation improvement (CDI) teams are continually challenged with making the CDI process as efficient as possible, while also ensuring all queries are compliant and medical records are complete and accurate. When many of the steps in the process are still managed manually, or using systems not purpose built for CDI, this can be difficult to do.

The time required to: manage the daily census and organize the day’s reviews; create, send out, and track queries; review and re-review charts; and generate reports, can be extensive. Not only can this result in an inefficient use of staff time, it can also result in errors and incomplete charts, or limit the number of charts that can be reviewed, which can impact revenues.

More manual approaches can affect the data available for analysis as well, potentially limiting the timeliness of data, the breadth of data available to report on, and the ability to pro-actively leverage data to impact areas such as quality measures while patients are still in the facility. Hobson & Company, a research firm focused on Return on Investment (ROI) and Total Cost of Ownership (TCO) studies, worked with ChartWise Medical Systems to explore these challenges.

The goal of this white paper is to highlight examples of operational and business benefits that can be realized with a comprehensive CDI management solution.