Breaking Down Barriers: Uniting Teams to Protect Revenue Integrity

Brought to you in partnership with : 
Solventum

Denials rarely start at the payer. They often begin upstream, in the gaps between clinical, financial and quality workflows, where teams may be aligned in purpose but disconnected by process. In this fireside chat healthcare leaders come together to share how their work intersects in denial prevention, and why collaboration, not just appeals, is the key to protecting reimbursement.

Drawing on frontline experience across leading health systems, our panel explores where communication can break down: queries that never reach the bedside, clarifications that arrive late, charges and codes that don't reconcile and feedback loops that never close. Each missed handoff can become a downstream denial and someone else's problem to fix, usually after revenue is already at risk.

Panelists will discuss what each role needs from the others, how breaking down silos sharpens the accuracy of every claim and the practical steps teams can take to build a more connected, prevention-focused workflow from shared denial dashboards and cross-functional huddles to clear ownership for every handoff.

Attendees will learn how denial prevention improves when the right people talk at the right time, how collaboration shapes claim accuracy and how to foster a workflow that catches issues before claims drop. Join us for a conversation about turning communication gaps into a coordinated, revenue-protecting advantage.

Speakers:

Beau Bailey, M.D., Lead physician appeals/denials, Intermountain Healthcare

Thea Campbell, FAHIMA, Business director, Solventum

Tiara Minor, BSN, RN, CCDS, Director of CDI, Emory Healthcare

Carrie Wise, MS, RN, CCDS, CDIP, Director, Revenue Integrity, Denver Health