Q: Over the last few weeks, there have been quite a few articles in various newsletters about device credits. I’m not sure we have the best process in place to identify recalls and under-warranty replacements so I took a look. In the first account I reviewed, I found an item from a St. Jude recall. When I shared my findings with my compliance officer, the response was, “Why are you looking?” Should I not look?
Using revenue reports to create tailored metrics and then monitoring with revenue reconciliation will keep an organization on track to hit revenue goals and ensure that it’s able to plan for the correct amount of revenue.
The National Association of Healthcare Revenue Integrity is conducting its State of the Revenue Integrity Industry Survey and is interested in learning about your revenue integrity experience. The results of the survey will be released to all survey participants in a report during Revenue Integrity Week (June 3–9, 2018).
Competition for market share in today’s climate of consumer-driven value-based care has placed healthcare providers under increased pressure to do more with less. A proactive, healthy and effective revenue cycle is a facility’s best line of defense against declining...
Sophisticated tools allow revenue integrity staff to sift through data, track trends, and pinpoint missing or inaccurate charges. But a revenue integrity department that simply focuses on identifying and addressing charge capture failures on the back end will find themselves repeating work. Instead, apply lessons learned from data analytics and back-end processes to help clinical staff capture the correct charges from the start.
The healthcare sector is in a state of uncertainty that we anticipate will be the new normal. The question is: How do organizations adapt and survive in this new landscape with no clear road map? We start with what we know and then determine what we can control.
