Joe O'Malley and Caroline Znaniec, MBA, MS-HCA, CRIP, discuss how to use metrics and data to clearly define revenue integrity program goals, create strategies, improve processes, develop staffing model, and more.

These sample guidelines for revenue reconciliation leadership reporting audits were submitted by 2024 NAHRI Leadership Council member Brittanie Smiddy, A.S., CPC, CHRI,
CRCR, Revenue Integrity Supervisor at Confluence Health in Washington.

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