Advancing your revenue integrity career
During 2024 Revenue Integrity Week, NAHRI offers resources that can help you grow your career. Continuous learning and engagement are parts of helping your career bloom.
NAHRI asked members of the 2024 Networking and Events Committee to share what’s helped them advance their careers. Here’s what they told us.
Q: What has helped you move forward in your career?
Kelly Bowley, RN, MBA, CRCE, senior director of healthcare business transformation, revenue cycle, FTI Consulting, Washington, D.C.: My background as a registered nurse has been instrumental in propelling my career in revenue integrity forward. Drawing upon my clinical expertise and firsthand experiences enables me to approach challenges with a comprehensive understanding. This unique perspective proves invaluable in navigating the intricacies of healthcare operations.Moreover, my nursing background facilitates effective communication and collaboration between clinical staff and financial teams. As a liaison, I bridge the gap between operational intricacies and financial imperatives, ensuring seamless coordination and alignment across healthcare disciplines. This ability to merge clinical insight with financial acumen enhances my effectiveness in driving revenue integrity initiatives forward.
Sandy Giangreco Brown, MHA, BS, CHRI, RHIT, CCS, CCS-P, CHC, CPC, COC, CPC-I, COBGC, PCS, director of coding and revenue integrity, CliftonLarsonAllen, LLP, Broomfield, Colorado: The eagerness to want to help others and to not just stay in the “status quo.” I grew up in small-town America and never dreamed that I would have a college education and fantastic career, especially after getting divorced and having children. I continually sought out positions that pushed me out of my comfort zone, forced me to grow and went on eventually to complete my bachelor’s and master’s degrees when I was in my late 40’s and early 50’s! Knowledge is power: The more that you know and the more that you can relate to people as you progress in your career—and understanding the processes within a hospital department or as a physician coder—the easier it is to help others!
Jennifer Gardiner, senior director of revenue integrity, University of Maryland Medical Center, Baltimore, Maryland: Curiosity! Always thinking of how we can do things better, more efficiently, and more proactively, and never being afraid to ask questions.
Lisa Kanivetsky, CPC, CHRI, revenue integrity advisor, University Hospital, Newark, New Jersey: Taking chances and volunteering for projects/roles I’ve not done before.
Daphne Pell, RHIA, CHRI, vice president, Claro Healthcare, Chicago, Illinois: Support from trusted mentors and curiosity for what is next.
Mia Reddick-Smith, MBA, PMP, AVP, revenue integrity, Lifepoint Health, Brentwood, Tennessee: Support from the organization and proving value in resolving issues.
Tina Rosier, MS, PT, director of revenue integrity at Community Health Network. Indianapolis, Indiana: Community has supported my education/revenue cycle needs/costs over the years. They have been a really great employer.
Stacie Smith, senior manager, Windham Brannon, Atlanta, Georgia: I think that being able to begin my career in HIM and coding and then moving into consulting has helped me level set and have the building blocks that have been needed to put me into revenue integrity roles.
Diane Weiss, CPC, CPB, CHRI, vice president of revenue integrity and education, RestorixHealth: Being able to connect with other in healthcare and broadening my knowledge base has definitely helped me not only move forward, but to perform well in my previous and current roles.