Important message regarding reopening of certification test centers

Friday, May 1, 2020

Our testing partner, PSI, owns and operates a network of more than 1,800 global testing centers. These test sites closed shortly after the outbreak of COVID-19, but beginning Friday, May 1 will begin to reopen.

You can find a list of closed test sites here: This list is updated regularly and serves as the best reference.

Openings are subject to guidelines from local and state governments, and testing center availability will be affected in the short term.

Visit NAHRI's Certification page for additional information on applying and preparing for the CHRI exam.


How testing will work

When candidates schedule an exam, only OPEN test center locations will show on the PSI site. Candidates won’t have to determine whether a particular testing center is open or closed. For example, if a site is slated to open on May 20, and a candidate attempts to schedule on May 1, that particular site will show as available starting May 20. 

All candidates currently scheduled to take the CHRI exam have been granted a grace period until June 30, 2020, to reschedule their exam without penalty or additional fee.

If you have further questions, please contact our Customer Care at or 800-650-6787.

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