Q: What piece of advice would you like to give people about revenue integrity?
Hirsch: Prevention is so much easier in the long run. That effort will pay off significantly over time.
Q: What’s the biggest challenge in revenue integrity right now?
Goodman: One of the biggest challenges at the moment is simply keeping revenue integrity at the forefront while so many entities are still recovering from the public health emergency and trying to do more with less.
Amy Tepp, CPA, reflects on how key traits of revenue integrity departments—dedication and teamwork—have helped the profession adapt in an evolving industry.