Program Management

The staff of Community Hospital Anderson in Anderson, Indiana, knows a thing or two about prioritization. Not having a separate department dedicated to revenue integrity, their staff balances their revenue cycle roles with their revenue integrity-specific projects.

Every person on your team has a key role to play in ensuring the compliance and operations of revenue integrity. Learn how to fill your staff with key players who will add value to your team. 

One of the biggest challenges of revenue integrity is communicating across different departments. With a little planning, communicating with your IT team can be much simpler. 

Meetings have the power to energize employees. Revenue integrity professionals share their process from setting the agenda, sending out invites, to keeping attendees engaged. 

Ever stop to think about the whirlwind of decisions that brought you to where you are today? Three industry professionals share their unique pathways to revenue integrity, growing pains and all.   

A unique organizational model has been developed to handle chargemaster and other revenue integrity workflow at Mary Rutan Hospital in Bellefontaine, Ohio; after sourcing its charge functions from throughout the organization, the hospital has created a centralized team, housed under the title of charge integrity.

Prioritization and time management are crucial when it comes to leading a revenue integrity department.Prioritization and time management are crucial when it comes to leading a revenue integrity department. Kimberly Yelton, RHIA, CCS, CDIP, AHIMA Approved ICD-10-CM/PCS Trainer, and director of revenue integrity at WakeMed Health & Hospitals in Raleigh, North Carolina, told NAHRI about her experience with this when planning and following-through with department initiatives.

Accurately charging, coding, and billing claims is critical to the financial stability of a healthcare organization. To start to gain insight into how your facility’s revenue integrity practices compare to those of your peers, The National Association of Healthcare Revenue Integrity conducted a survey of revenue integrity professionals in December 2016.