Q. The percentage of respondents who have dedicated revenue integrity staff members has remained at 68% from our 2018 Industry Survey to our 2020 Industry Survey. Do you see a need for additional facilities to bring revenue integrity staff on board?
A. Yes, I am surprised that there has not been an overall increase. However, the amount of consolidation in the last two years could be why we haven’t seen a shift at a facility level.
Q. Nearly 85% of respondents hold one or more credentials. What value can credentials bring to revenue integrity professionals and the overall state of the industry?
A. Credentials are a great way to demonstrate proficiency and understanding that sets one apart from their peers. Adding a professional credential can especially aid the addition of more junior staff to a growing industry such as revenue integrity where their knowledge is obtained on the job more than a classroom. Adding a credential supports the knowledge obtained but also enforces how to translate that knowledge in a broader perspective.
Working from home allows us to follow critical social distancing guidance as the nation faces the novel coronavirus (COVID-19) pandemic but brings a new set of challenges to an already tough situation. Use these tips to stay in touch, manage time, and set realistic expectations when working from home.
As the coronavirus sweeps the world, organizational leaders find themselves with a certain level of responsibility to keep their workforce safe and effective. Much of how they meet that responsibility involves how they decide to communicate everything from emergency policies to information that can help make employees feel safe.
